RETURNS CENTER
Submit a Return Request using the above Submission Box, and your request will be processed in 2-3 business days
Please review our policies through the link below before submitting a return request:
POLICIES
NON RETURNABLE ITEMS:
SALE / LAST OF ITEMS
EARRINGS
GIFT CARDS
INTIMATES - BOTTOMS & BODYSUITS
COSMETICS / BEAUTY ITEMS (ALL MAKE-UP, NAIL POLISH, PERFUMES, SKINCARE)
VINTAGE
Disclaimers:
NOCTEX is not responsible for:
- Third party companies such as National and International package services.
- Delayed, lost, or stolen packages.
- Packages marked as 'delivered' but claimed to be missing.
- Additional customs fees, taxes or additional charges by the receivers country.