Kay Midi Skirt

Shipment types and times

All shipment costs are displayed based on price or volume at checkout. All shipments are processed within 2-5 business days. Time varies during high-volume seasons like holidays or sales.

• U.S: USPS or UPS shipments depending on package weight.
• Canada: Canada Post shipments depending on package weight.
• International: Local Post or UPS shipments depending on package weight.

CUSTOMS AND DUTIES CHARGES: Please note that we cannot guarantee whether or not customs fees will be charged upon receiving a package. We cannot assume responsibility for any fees charged and cannot refund them, as we are not notified about which shipments will be charged.

Returns Policies

Return and refund policy is 10 days within arrival time of your item for regular priced items. Please submit a return request at our Returns Center within 10 days of receiving your item to conduct a exchange/refund. Once approved, you will have 20 days to ship out the item. Damaged or incorrect item claims must be within 3 days.

• Sale items, accessories and cosmetics are Final Sale
• If your order is split into two separate shipments, you can submit a Return Request once you receive your final shipment
• Returns must be shipped out within 20 days of email confirmation on our end.
• Noctex does not cover return costs. USA customers will receive a shipping label via email for returns, the cost of which will be deducted from refund totals
• To be eligible for a return, your item must be unused and in the same condition that you received it. (no stains, pet hairs, odour, unwashed)
• Refunds will have a $2 restock fee deducted from the total refund
• As we are no longer able to provide direct item exchanges, we are now offering exchanges for store credit in the form of a gift card. Store credit will be issued once returned item(s) are received at our studio
• Any customs fees charged to our account on returned packages will be taken off your refund.
• Gift cards are non-refundable, as well as Visa/Mastercard Gift-Cards cannot be refunded to your card with the system. Please read all details of your pre-paid cards before purchasing anything online, as we are not associated with any pre-paid third-party systems.
• Price adjustments are not offered

Footwear

• All footwear must be returned in the original box with packaging in tact
• Do not attach shipping labels directly to the shoebox, or tape the shoebox closed

Shipping Returns/Unclaimed Packages